Refund policy

Please note we DO NOT offer refunds unless an item is deemed faulty.

We are more than happy to exchange the style, size or colour of any bra providing the item is in its original condition with tags attached, is unworn and with no visible signs of wear or damage. If you would like to return or exchange your purchase for any reason, please follow our returns procedure below. We are also more than happy to exchange your bra for a credit note upon request.

We recommend that bras are tried on by you on receipt to ensure that you are able, if required, to exchange or return the item to us within 14 days from the date of your purchase.

By law, we CANNOT accept returns or exchanges on underwear briefs for hygienic reasons, unless the garment is deemed faulty. In the case of a faulty garment, we will ensure you receive a replacement, with all shipping charges at our expense.